Customer Reviews
See What Our Customers are Saying
At Grants Auto Repair, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Grants Auto Repair to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Grants Auto Repair:
went in to get a pre purchase inspection on a used car, really really nice dude, took about an hour and didnt cost an arm and a leg and was strait up when he told us what they found, if i didnt live an hour away these guys would be my full time mechanic
matt Fitzgerald
Highly recommended , great costumer's service and my van rides even better than before 1000/10 I will return for any other problems
Tru Mane
Hi my name is Linda. I want to tell you about the good response & service I received from them. First they were prompt in arrival after speaking with them by phone. The driver was knowledgeable & courteous. He knew what he was doing & handled the problem. The whole experience reminded me of Mallecks gas & service station that was a very loved business in Ann Arbor for decades. To bad Grants/Smiths Servise business does not have gas. I will use them again if the need arises. Thank you for your service.
linda peck laraway
Went to get my front brakes done and I was in and out in not time! Great prices and very professional staff! Tom was awesome
Larry Cope
thank you for your help and very pleased with the service and price
GeGe goodmen
There's a lot a auto repair shop can do or say when your car comes in missing and blowing smoke. Like, you need a new engine, blown gaskets, so on. Well my subi did subi things, started missing and blowing smoke. Called the tow truck, asked to send to dealer because I figured, it's a subaru I'll just buy my 7th subaru sooner than later. Tow company recommend grants because "it's cheaper than dealer". Said sure why not. I can look online for a new car instead of just picking one in Ann arbor. Get a call later from grants, expecting the worst. But no, spark plug walked out, and burnt plug. They can fix no problem. I asked about a death wobble as well, they looked into it. Again could tell me it's a rack and pinion, bad tie rods, wheel bearings so on. Nope, they cleaned and ballenced my wheels, probably unbent one too by the feel of it. Foresters back on the road, rides better than ever, and runs as good as when I bought it. These guys saved my forester from the scrap yard, saved my wallet, and were just honest people. I can't recommend grants enough. Thank you for getting me back in my car, and just being awesome people.
Alister Steinhauser-brooks
This is now my second experience using Grant's and I couldn't be happier with their service. I needed a new radiator on my way to work at 7 am, they gave me a very good price and my car was good to go the same day. I came in for a smaller repair this time, and they found I needed a much bigger job instead. I didn't feel like I was being scammed, but that they were genuinely concerned with my safety. It only took a day and was very reasonably priced. Tom is wonderful, he explains everything to you in a way you can understand if you aren't great with cars. I can't recommend Grant's enough!
Jessica Kinnaman
If you're gonna break down you should break down around these guys. Was visiting my girlfriend nearby and was just about to head back to Illinois when my car died. They towed me, replaced the alternator and a few other parts. And had me back on the road in one day. They were super nice and transparent about pricing and time. Absolutely recommend them, shoutout Tom, Mike, and Mo.
Gabriel Shade
My husband and I were on our way home from our honeymoon Sunday afternoon when our car broke down. We are not familiar with the area, but Grant's was helpful. We called for a tow truck and it arrived in an hour, with promises to work on our car in the morning. The man towing us suggested a hotel and even dropped us off there. The next morning, Tom from Grant's called us and informed us of the damages, as well as maintenance he suggested. Knowing we were traveling, he was kind in saying that just the immediate repair was necessary and gave us a price that was reasonable, especially on such short notice. Because we did work with them, our towing was discounted. Our work was completed the same day and someone again picked us up at our hotel. We are very pleased with the work that Grant's did, as well as their price and timing. Tom, who we spoke to, was helpful, kind, and fun. Would definitely recommend this place.
Victoria Johnston
Whole crew went above and beyond to get the best deals, special mention to Tom who dealt with a lot of red tape with insurance to get me the best help, would definitely reccomend!
Anthony Hodshire
Great service. Had a flat tire on the highway and stopped by to get it fixed. They did it in 15 minutes with no appoinment. Service was quick and very friendly. It was a little expensive but worth it.
Coch H
Starter went out in my car, had it towed to grants auto. They checked it out completely said it was just the starter, just a few hours and it was completed. No appointment just showed up. Car starts right up, price was fair and it's fixed. Would recommend.
Barry Piper
I have gone to Grant's Auto for years both personally and professionally. They always offer great service, quick oil changes, MDOT testing, and fair prices.
Kristin Burt Moran
Yall come here. They are very honest and helpful. Took care of me and worked with me I definitely recommend. coming here for your auto needs.
deleon TheGreat (TheGreatDeleon10)
Our mini-van broke down on I-94 near exit 172 and we called Grant's Towing and Auto Repair. The tow truck came within 10 minutes of calling and the owner of the tow company even transported 4 of our family members in his personal vehicle to the repair facility. Once at Grant's the repair (a new alternator) was quickly diagnosed, an written estimate was provided and the repair was done and we were back on the road in two hours. It was unbelievable that we were back on the road so soon and we were traveling to visit family for a funeral so the timeliness of the repair was very important. Grant's offered cold water to each of my family members (it was a hot day). We could not have been more pleased with the service we received at Grant's Towing and Auto Repair.
Paul Dryer
Brought the car in with a power steering problem. They were very friendly and had the car fixed and ready to go on the same day.
Andrew Del Russo
Had a hell of a day after my transmission died right off the freeway, I was recommended Grant's by the tow truck driver. Service was quick and respectful, the issues with my transmission were clearly explained and they were extremely accommodating (short-term storage until I could get it salvaged, brought me water and Pepsi on an 88 degree day). I highly recommend Grant's!
Hayden Schugg
Fantastic people, quick and honest evaluation and fix to the car, and competitive price matching.
Nate
Very nice and easy to work with, helpful and good at communicating. Thank you for all the help
Jill Labeana
Honestly best tow experience yet! Very little wait time. They exceeded my expectations. Especially Mo Hussein. He parked this big ol truck in my drive way better than what it would have been drove in with VERY limited space. Thank you Mo and team!! I appreciate you guys more than you know.
Amanda Ridley
I had a cracked radiator and Grants was able to schedule and appointment asap and got my truck back same day! Very professional, great prices, and friendly service! Gained my trust and business for a very long time.
Aaron Diez
They are quick and friendly. They also submitted the claim for tow services to my insurance, so I didn't have to do anything .
Brent Babcock
This is a fantastic towing company! Fast and good quality , thank you SAM :)
Beza Yitagesu
Grant's Towing are AMAZING!! I had a flat in the city and had no idea who to call until I looked and found them
Daniel German
They have done a great job each time I have taken my vehicle for service.
Katrina Himebaugh
offered excellent towing service with quick response times and professional staff. They handled the job smoothly and efficiently. Would recommend for reliable towing assistance.
Tamera Lewis
The driver showed up faster then I was told. Took care of my needs quickly. Emailed the receipt to my insurance company for reimbursement. Best towing service I've had over the years.
Chris Lavedas
Fixed my brakes quickly and affordably on short notice! The staff is great too!
Kora Straub
The best shop! It's our new trusted mechanic. They are honest and knowledgeable, which goes a long way and hard find.
Mikki Sharp
Your dispatcher Olivia is very sweet and helpful. I highly recommend talking to her for your needs because she gets things done! She's very dependable and polite.
Chloe Martin
They have the sweetest dispatcher!! She was very upbeat, friendly, and knowledgeable. She answered all my questions and put my mind at ease. A pleasure to talk with during hard times while on vacation!
Amber Lynn Cooper
Good people great business. My entire family has been coming here since I was in high school.
Madeleine Malice
these guys saved me! they towed my car to their shop around 11:30pm after i blew a tire on I-94 and myself, kind strangers, AND triple a was unable to replace the tire. they offer a discount if you tow to their shop. they replaced the tire promptly, and i was able to collect my car the next day during my lunch break.
Emma Roggenbuck
Tried them because I broke down just down the road from them, took me in quickly and had me going again in 24hrs. Good experience overall.
Chris L
Needed help removing a camper trailer, they did an incredible job. Fast and efficient.
Local Junk Removal and Dumpster Rentals
I have been going to Grants for years and highly recommend them. I recently bought a used car for my daughter and asked if they would inspect it first. Twan at Grants said he'd hold a bay for me so I could get it in right away. They did the inspection and quoted me for the needed repairs in under an hour! I was so grateful to have someone I trusted give their blessing on the vehicle purchase for my daughter and will continue taking all of my vehicles to Grants.
Erica Whiting
These guys are decent and honest. Highly recommended
Jim Harvey
These guys are just incredible! They were not only willing to replace what my car desperately needed, they did it all at such a fair price. They were kind, knowledgeable, and even checked my car over to ensure it wouldn't break down on my daughter and I. I'm so incredibly grateful to this place for what they do, they are absolute lifesavers!!! 15/10 recommended!
Chakata Hart
Me and my family were on our way to NC when van broke down called grants they came picked van up and took me and my family to hotel near them they open the next morning at 8 we had to be out of room by 11 they had us on the road by1030 and came back to hotel to take me to their shop to get my van thank you you guys saved out vacation
Miranda Rau
Preferred shop for my trucks, Antwan and the crew take care of their customers!
EMILE MANETTE
Appreciate John and Kim and the exceptional service I receive each time I go there. Honest and fair pricing. Highly recommend.
Michael Tomczak
They were absolutely fabulous and came right when I needed them.
Venus Venie Heard
Top notch! Towed my box truck and fixed my brake line in an hour! 5 stars
Rick Loniecki
Needed tow service. From first phone call to finish, all was top notch and professional. Great service.
j w
This is my go to place they have always taken good care of me and my car needs.. even if it was on a weekly basis . They are amazing! I won't take my vehicle any other place. Very straightforward, no hidden fees or made up stuff that is not broken .Very honest folks. Also, they are connected with carfax, so if your car has a carfax the work you have done there goes on your carfax report
Sunshine Love
Thank you so much highly recommended good service and I live just up the road I always go to this place if anyone else's high in price these guys are reasonable
William
Grant's is awesome. They always take such great care of our vehicles! I highly recommend this business!!! Thanks John and Dan!
Meghan Naab
Great place. Everyone was really nice, and respectable. Would definitely call them again.
Cory Wallen
I came in last minute with a stalling car and John was nice enough to test my battery and alternator for me. When I asked how much he responded. "Don't worry about it". Guess where ill be taking my car for its repairs now!!! Thank you John. :)
Brittany Murphy
After being run into in Dexter, Grant's Towing was called to take the car. The truck came in a very short time. The driver was compassionate and professional. Later I was assisted in getting personal items out of the vehicle. I'm very happy with this service.
Donna Johnston
They explained everything to me. They didn't just fix what I thought was wrong. They took their time to run tests on my car to make sure that what they were fixing was the right thing. They didn't charge me anything because they know I'm going to come back to get the repair done as I couldn't get it done that day. Definitely a place for women to go and get their car fixed and know that they're not going to get screwed over.
B Rich
A wonderful shop, very honest work. They won't do anything unnecessary without double checking with me first. As a woman, I have never felt talked down to. They've showed me the work they're doing, even helped me to help myself a couple of times, and are always happy to answer any questions thoroughly.
Jessie Pegg
Phenomenal work i have to say great wotk on our brakes we know where we are going for our auto repairs
Jason Himebaugh
We waited on AAA for three hours, got fed up, called Grant's and were towed out within 35 minutes. The technician was extremely professional, polite, and helped us out of a muddy road with rising water. Cancelled our AAA membership and going with Grant's from now on!
Bradley Hooser
Awesome staff and great work! They know what they're doing and are very helpful/informative.
Lyle McCoy
As a landscaper I depend on partners to keep our crews on the road. Grant's is the perfect partner for us - I can depend on them to respond quickly, help provide services where they can and to offer an honest recommendation for what we should do next when they can't help. They are also really friendly - which is nice when you're having a hard, stressful day topped off by needing a tow. Thanks Grant's - keep up the wonderful work.
Ariel Ellen Moore
I called for a lock out and the gentleman answered while he was at dinner with his family. He and his wife looked up a place closer to me that would be cheaper since I was out of their usual service area. That kind of service is very unusual these days!
Nicole Coleman
Absolutely awesome service! Are wheel snapped off on our truck downtown Ann Arbor we Grant's dispatch for a flatbed. Dispatcher was awesome in the flatbed driver Jason that came and got our truck was very professional and very fast. I've never seen someone maneuver a flatbed so swiftly! they have a great hook up and mileage rate compared to anyone else towing! Thanks again Grant's towing!
James Loy
Great service competent mechanics and wonderful people. Convenient location on Jackson too!
Charlie Camacho
Great place. Low prices. Nice that you can go grab your own parts
Troy Shaffer
After AAA had we waiting over 4 hours and kept saying they couldn't find a truck for me I decided to call Grant's and they were at my vehicle in 15 minutes!!!...the driver was the most professional and treated my vehicle with care.. I will only use Grant's for any future towing
roger jackson
Such a wonderful company with great service and true heart. Superb customer service! I've used their service many times, and I've never had a bad experience with them!! A+++
reklove76
They got a tow truck out to me super fast and inspected my car quickly and thoroughly. I thought I'd need a lot of costly work done, but they identified it was only a minor issue. Other places may have tried to take advantage of my pocketbook, but Grant's was honest and I really appreciated that! Also, their pricing was terrific! I've been charged almost double by other tow and repair places for the same amount of service.
Jessica A.
These guys have helped me out several times. Their staff is super friendly and honest. Also they have some amazing dogs there
Mel Smith
Jon took great care in transporting my totalled car, and myself. Professional, courteous, efficient.
Cathy Brock
I have work with Grant's Towing both personally and professionally. I highly recommend their services! They have helped me tow my Buick Lacrosse twice now, they are great. Got the job done on time and with care. Thanks Ken! Grant's is A+ in my book.
Jon Houston
It's hard to find a good honest auto repair shop. A friend told suggested Grant's Automotive & Towing. I took my truck there for several repairs. They did an excellent job at a reasonable price. Now I'll be recommending grants to all my family and friends. As a retired professional mechanic I know quality workmanship. That's why I rated them 5 Star.
Howard Poley
I love these guys... they always take care of me asap, and are fair with costs on repairs and towing. Great family run business, awesome people.
Toni Milkey
Great staff. Top notch mechanics. Fair pricing. I am a regular customer and will continue to be so due the spectacular service!
Holding hands and hugs Are awesome
I was finally able to find a repair facility that can both tow and fix my vehicles.
Thomas Myers
My car broke down a few nights ago on the highway. Jeff arrived quickly and was incredibly helpful and friendly. Car problems are never enjoyable but he made the experience a very pleasant one for us. Thank you, Jeff!
Marissa O'Neill
I had a flat on 94, and Jeff came out to change my tire. He was so friendly, so helpful, and just a good person. I can't say enough great things about Jeff!
Haley Rough
Met me so I could drop off car at 3:06 pm on a Saturday (after close) with 5 minute notice! Great guy!
Michael Stone
Thank you for always being honest. Hard to find these days.
Joy S.
It's so nice to have my truck fixed the right way. The staff is absolutely amazing. I will never take my vehicle to anyone else. Thank you Grants Auto for your exceptional service!
Krista Lynn Jones
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